Privacy Policy
How Bright Home Solutions LLC collects, uses, and protects your information.
Last updated: September 2, 2026
Who We Are
Bright Home Solutions LLC (“Bright Home Solutions,” “we,” “us,” or “our”) is a residential remodeling contractor located in Sterling, VA, serving Loudoun County and neighboring communities in Virginia. This Privacy Policy explains how we handle information collected through our website, bhsresidential.com, and when you contact us by phone, text, email, or our website chat.
- Location: Sterling, VA
- Phone: 571-200-1701
- Email: info@bhsresidential.com
Information We Collect
We collect information you choose to give us, such as when you request an estimate, use the chat widget, call or text us, or email us. This may include:
- Your name and email address
- Your phone number, if you call, text, or share it with us
- Your city and details about your remodeling project
- Any other information you include in a message to us
Like most websites, our hosting and chat providers may also automatically collect basic technical information, such as your IP address, browser type, and the pages you visit, to operate and secure the site.
How We Use Your Information
We use your information only to:
- Respond to your inquiry and schedule consultations or estimates
- Communicate with you about your project
- Operate, secure, and improve our website
- Comply with legal obligations
We do not sell your personal information.
Text Messaging (SMS)
If you communicate with us by text message, standard message and data rates may apply. You can opt out of text messages from us at any time by replying STOP, and get help by replying HELP or calling 571-200-1701.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We share information only with service providers that help us run our business — such as our website hosting provider (Netlify), form processing, and our chat and messaging platform — and only as needed to provide those services. We may also disclose information if required by law.
Data Retention & Security
We keep inquiry and project information only as long as needed to serve you and meet our legal and business record-keeping obligations. We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.
Your Choices
You may contact us at any time to ask what information we hold about you, request a correction, or request deletion, by emailing info@bhsresidential.com or calling 571-200-1701.
Third-Party Links
Our website may link to third-party sites (such as Google Maps or review platforms). Their privacy practices are governed by their own policies, not this one.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.
Contact Us
Questions about this policy? Reach us at info@bhsresidential.com or 571-200-1701. Bright Home Solutions LLC · Sterling, VA.